Frequently Asked Questions
What is your return policy? ▶
We want you to be satisfied with your purchase. If you are not completely happy, you can return unopened products within 30 days of receiving your order for a full refund or exchange.
How long does shipping take? ▶
All orders placed before 5 PM will be dispatched on the same day! Standard shipping typically takes 3-5 business days, while express shipping can take 1-3 business days. Delivery times may vary depending on your location.
Do you offer international shipping? ▶
Yes, we ship internationally. Shipping costs and times will vary based on the destination.
How can I contact customer service? ▶
You can reach our customer service via our Contact Us page or email us at info@vitaminbox.com.au.