FAQ
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What is your return policy?
You have 7 calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it, completely unopened. Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase.
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Do you ship overseas?
Yes, we do ship overseas! We understand that our customers come from all corners of the globe, and we're committed to making our products accessible worldwide. Whether you're located in Australia, the United States, Europe, or anywhere else, we're happy to ship our high-quality products directly to your doorstep.
Should you have any specific questions, feel free tocontact our support team.
When are orders shipped?
Orders are typically shipped within 1 business day from the time your order is placed. We understand the importance of timely delivery, and we strive to process and dispatch orders promptly. Once your order has been shipped, you will receive a confirmation email containing tracking information, allowing you to monitor the status of your delivery. Please note that shipping times may vary depending on your location and the shipping method selected at checkout.
Do you price beat/match?
If you find an identical product offered at a lower price by a competitor, simply reach out to us with the details, and we'll gladly get back to you whether or not we can price beat. We're committed to providing our customers with competitive pricing without compromising on quality.